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Contact Chevys Customer Service

How to Reach a Person at Chevys

Verified Contact Information

Customer Service Number:

  • 1-916-649-0390
    Sacramento, CA
Call customer service
Send Message

Customer Service:

  • 1-707-425-8374
    Fairfield, CA
  • 1-916-784-9587
    Roseville, CA

Chevys Emails:

Technical Support
help@xperiencerg.com

Chevys Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Chevys Phone Number
1 (707) 425-8374
Average Calls duration
1 minute
Most Popular Chevys Email Address
help@xperiencerg.com
Issue Resolution Rate
Low (7% reported full resolution)
Contact Method Distribution
70% phone, 30% email
Common Reasons for Contact
Product/ service, staff and request for information
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›
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Contact Information

Chevys Website:

Chevys Help Center:

Corporate Office Address:

Chevys
5660 Katella Ave.
Cypress, California 90630
United States

Summary of Chevys Customer Service Calls

42 TOTAL
CALLS
00:58 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chevys?

Product/ Service Question:

  • “Complaint”
  • “Complain”
  • “Contaminated food”

Staff Question:

  • “Time and the black bartender treats me like *** andmand I’m black. Bartender is a blang prejudice and I happen to be black and yorure worst employee is a transgender womanz it’s been 2 momrhs and the transgender manager complained to both manage”
  • “Bad services”
  • “Music so loud my ears are bleeding told too bad by manager because it's corporate policy to make customers wrong and suffer through stupid music up too high very unhappy too bad cause the food is good”

Request for Information Question:

  • “Speak to Hr”
  • “Talk to HR about my paycheck. From chevys in vallejo”
  • “Human Resources information”

Shipping and Delivery Question:

  • “Didn't receive birthday coupon and I would like to use it today for Christmas Eve”
  • “Did not receive birthday coupon and I want to use it today”
  • “To disgust a location in Greenbelt”

Employment Question:

  • “My paycheck”
  • “I need a w2 from 2020”

Other Question:

  • “Birthday voucher”
  • “Printout”
  • “Repair”

About

Related Companies

Xperience Restaurant Group, El Torito, El Torito Grill, Pink Taco, Sol Mexican Cocina

Summary

Chevys was established in Alameda, California in 1986 by Warren Simmon, Sr. and Warren "Scooter" Simmon, Jr. It is one of the largest chains in the United States of casual dining restaurants in Mexican style. It is a national brand with locations in 11 states. Chevys operates more than 200 restaurants located throughout the United States. The restaurants feature mesquite-grilled beef, chicken, and vegetarian fajitas. Clients can find a wide choice of Mexican-style dishes, like tortilla salsa, alcoholic beverages, fajitas, tortillas, guacamole, fruit-flavored margaritas, chips, enchiladas, and burritos. The dessert menu of the restaurant also features great offers, including coconut cajeta with whipped chocolate cream, a diversity of flans, Chiquita sundaes and baked brownies, etc. At Chevys customers are offered gift cards for different occasions, such as family socials, birthday parties, and private dining.

Chevys reviews and complaints

Chevys is ranked 348 out of 8047 in Cafes, Restaurants and Bars category

Compare Chevys Customer Service To

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